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Questions, answered.

37 answers about every product, building free, paying with bKash or Nagad, and your privacy. Can't find yours? Just ask us.

$ start --free

Getting started

What is Online Presence?

Online Presence puts you and your business online in Bangladesh. One account gives you a Portfolio or personal website for yourself, a Company Website for your business, a digital Business Card on its own link, Invite & Gift Cards for weddings, birthdays, Eid and business vouchers, and a CV maker with free and premium templates.

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Is it free to start?

Yes, building is free. Create an account, pick a theme and import your CV to see your portfolio take shape, and preview it as long as you like. When you're happy, publish it so everyone can see it: the Portfolio plan is 730৳ a year (about 61৳ a month), and the Company Website plan is 1000৳ a year (about 83৳ a month).

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Is there a free trial?

There's no time limit on building: make your site and preview it for free for as long as you need. You only pay when you want visitors to see it. (Accounts that started a free trial before this change keep it until it ends.)

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Can one account have more than one product?

Yes. The same account can run a Portfolio, a Company Website, a Business Card and as many Invite & Gift Cards as you need. Switch between them from the top of your dashboard.

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Can I change my subdomain later?

Yes. Pick a new one whenever you like. Just remember to update any links you've already shared.

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Do I need a developer or hosting?

No. Pick a theme, fill in your details and publish. Your site is hosted for you on its own address, and you can edit it from your dashboard any time.

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$ portfolio --help

Portfolio

What CV formats work?

PDF, DOCX or TXT, up to 5 MB. AI reads your CV and drafts your portfolio for you to review. No CV? Fill in a short form instead.

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Can I switch themes?

Yes. Your content is stored separately from the theme, so switching is instant and you never have to re-enter anything.

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What does the Portfolio plan include?

It puts your portfolio online for everyone to see, on its own address, and unlocks every premium portfolio theme (Bento, Neo Brutal, Swiss, Glass and Holo) as well as Terminal and Editorial. It costs 730৳ a year (about 61৳ a month), paid with bKash or Nagad. Add your Business Card with the Portfolio + Business Card combo for 999৳ a year.

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Can I add YouTube videos to my portfolio?

Yes. Paste YouTube links into the Videos section of the builder, add an optional title and description, and they're embedded right on your portfolio.

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$ company --help

Company Website

Can I make a website for my business?

Yes. Build a Company Website on its own subdomain, alongside your portfolio or on its own. Pick a theme made for your industry, add your services, prices, team, photos, opening hours and contact details, and publish.

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What does the Company Website plan include?

It puts your Company Website online for everyone to see and unlocks every premium theme (Launch, Aurum and Nova) as well as Summit and Harbor. It costs 1000৳ a year (about 83৳ a month), paid with bKash or Nagad. With the Company Website + Business Card combo it's 998৳ a year for both.

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What happens when my plan ends?

Nothing is deleted. Your site goes offline for visitors (they see a “coming soon” page), you can still edit and preview it, and it's back online as soon as you renew.

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$ card --help

Business Card

What is the Business Card?

A digital Business Card on its own link. People can save your contact to their phone in one tap, scan your QR code, share your card or download it as an image, and you can pick from five designs. It costs 199৳ a year on its own, paid with bKash or Nagad, or comes with a site plan in a combo (999৳ with the Portfolio, 998৳ with the Company Website).

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Do I need a website to have a Business Card?

No. Your Business Card can live on its own link with no website at all. If you have a Portfolio or Company Website, the card can also appear on your site.

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Can I design my card before paying?

Yes. Create and design your card for free. Publishing it needs the Business Card subscription, and your card goes live once your payment is reviewed.

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$ invite --help

Invite & Gift Card

What are Invite & Gift Cards?

Digital cards and invitations for weddings, couples, birthdays, Eid, corporate events, thank-yous and business gift vouchers. Pick one of 8 premium templates or upload your own design, add your events, and every guest gets a personal link with RSVP, a QR guest pass and a blessings wall.

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What does an Invite & Gift Card cost?

Design your card for free, then activate it with a one-time payment. You pay 100৳ for the card, 2৳ for each guest you invite, and a little more for a longer time: 100৳ for 7 days, 150৳ for 15 days, 250৳ for 30 days. So 80 guests for 30 days is 100 + 2 × 80 + 50 = 310৳. The guests you buy also come with the email and SMS credits to reach them (and a WhatsApp credit each, kept for later — sharing on WhatsApp is free today). While the card is active, guests can open it, RSVP and send wishes; you can extend it or add more guests any time.

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What happens when my card's days end?

Guests see a “not available” message instead of the card until you extend it. Your design, guest list and replies stay in your dashboard, and extending brings the card back. Extend any time, before or after it ends.

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How do guests receive their card?

Each guest gets their own link that opens with their name, like “Dear Rahim Uncle”. Share it on WhatsApp, or send it by email or SMS from your dashboard. You can see who received it, who opened it and who's coming.

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Is sharing by WhatsApp free?

Yes. Sharing each guest's personal link by WhatsApp, or anywhere else, is free and doesn't use credits — you send it from your own phone, and opens and RSVPs are still tracked. Every guest you buy also comes with a WhatsApp credit, but nothing spends those yet: we don't send WhatsApp messages for you today, and we'll say so clearly when we can.

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Do I need credits to send cards?

Only if you want us to send them by email or SMS. That's optional and uses prepaid credits: one credit sends one email or one SMS (a long or Bangla SMS can use more than one). Packages start at 199৳ for 300 email and 100 SMS credits. New accounts get 25 free email credits to try it. Sharing on WhatsApp is always free.

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Can I upload my own design and contacts?

Yes. Upload a card your designer made instead of using a template, and import guests from a CSV or Excel file or your phone's contacts. You can also paste a list or type names in.

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What are couple cards?

A private card for your partner. They answer a secret question to unlock it, then find your story, sealed “open when…” letters and love coupons they can redeem. You can even keep it sealed until midnight on their birthday.

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Are gift voucher values real money?

No. A gift voucher's value is a promise from your business, redeemed at your own counter with its unique code or QR. Online Presence never holds, sells or transfers money for vouchers.

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$ man payments

Payments with bKash & Nagad

How do I pay?

Pay in taka with bKash or Nagad. Use Send Money to the number shown on your billing page, then enter the transaction ID (TrxID) from the confirmation SMS, add a screenshot if you can, and submit. No card or bank account needed.

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How long does activation take?

We check every payment by hand against our wallet statement, usually within a few hours. Everything you paid for switches on the moment it's approved, and your billing page shows the status.

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Does anything renew automatically?

No. You pay once for the time or credits you choose. We never take money from your wallet. When a plan ends, your site goes offline for visitors until you renew; nothing is deleted.

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Do credits expire?

No. Email and SMS credits stay in your account until you use them. Messages that fail to send are refunded automatically.

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What if my payment can't be verified?

We'll tell you why on your billing page, for example a mistyped TrxID, and you can submit it again. If you sent a different amount, say so in the note when you submit.

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What is the first-purchase price?

Every product is the same price for everyone right now: the price you see is the price you pay, and nothing renews by itself.

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Are there combos?

Yes. Portfolio + Business Card and Company Website + Business Card are 999৳ and 998৳ a year, less than buying each part separately. Days you buy are added on top of any time you already have.

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$ man privacy

Account & privacy

Is my CV stored?

No. Your CV is processed in memory to generate your content and isn't saved. Only the portfolio content you review and keep is stored.

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Who owns my guest list?

You do. Names, phone numbers and emails you add to an Invite & Gift Card are used only to deliver your card and track replies for you. We don't sell them or send them marketing.

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Do you track visitors with cookies?

No. Visitor stats are counted without cookies: nothing is stored on the visitor's device, and their IP address isn't saved.

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Will you send me marketing emails?

Only if you ask for them by ticking the box. Every marketing email has a one-click unsubscribe link. You can also unsubscribe from the link at any time without affecting your account.

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How do I delete my account or data?

Contact us from the contact page using the email on your account and we'll delete your account and its content. Anything you've published goes offline.

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